Community Solutions
Less paperwork. Faster processes. Stronger community services.
Start with digital foundations.
Add intelligence when you're ready.
Community Solutions
Digital Operations
Digitize your workflows. Reduce manual work. Serve residents more efficiently. No AI required to start.
IGNA AI Agents
Intelligence Layer
When your operations are running digitally, IGNA AI builds on that foundation — adding resident chat, AI-powered phone routing, document intelligence, and more.
Nine workflows. One platform.
Permit Management
Digitize and automate the full permit lifecycle, from application to approval.
Licensing
Manage business, pet, contractor, and food establishment licenses in one place.
Planning & Zoning
Streamline land use reviews, zoning decisions, and board coordination.
Code Enforcement
Track violations, inspections, and compliance from intake to resolution.
311 / CRM Integration
Connect resident service requests to the right team, automatically.
GIS Integration
Link zoning, parcel, and property data across your government workflows.
Citizen Engagement Tool
Give residents a portal for service requests, OPRA, and communication.
Purchasing
Manage procurement, vendor relationships, and purchasing workflows.
Smart Construction
End-to-end digital management for complex construction projects.
Built for governments that need results, not experiments.
No AI Readiness Required
Community Solutions work on their own, right away — no AI maturity needed to see results on day one.
Works With Your Existing Systems
No rip-and-replace. Community Solutions integrate with what you already have, minimizing disruption.
Modular by Design
Start with one solution and add more as your needs grow. Every module is built to scale alongside your government.
AI-Ready by Default
Everything connects to IGNA when you're ready — no rebuilding, no migration, no technical debt.