


Our flagship AI solution, IGNA™, was recently featured in Princeton Perspectives for its role in transforming local government service delivery. In the article “Is Artificial Intelligence Improving the Way Government Works? ”, IGNA was highlighted as an “AI Ambassador” deployed by municipalities such as Mt. Arlington – where it provides residents with instant, reliable support, reduces administrative workload, and enhances citizen engagement while upholding strong security and privacy standards. This recognition underscores how our AI‑powered platforms help governments modernize operations and deliver better services to their communities.

Ignatiuz has provided the Borough Employees with relief! Adding their Al Chat and Search feature to our website has significantly lowered the amount of calls the Borough receives asking for assistance.
Not only does the Borough Employee receive relief but the Borough Resident does as well. Gone are the days of fishing around the website trying to find the specific application, page, answer you are looking for. Simply click on the Button in the bottom right of the homepage and ask away. Plus, there are no days off for the Al Chat and Search, so if a resident is having an issue over a holiday or weekend this feature might be able to provide them with a solution on demand whereas they would normally have to wait until Monday to receive a call back. Not only that it can converse with the resident in six different languages!
Ignatiuz worked seamlessly with our Website Developer and had this up and running within days. If you would like for your website to be more helpful and efficient for the residents in your community this is a no brainer!
